some of my keyboard keys not working

[sm06]

some of my keyboard keys not working.plêase help solve the issue

[asmita6658]

Hi @sm06

Welcome to the HP Support Community. 

To better assist you - 

What's the exact model name of the computer? Click here for steps on finding the information we need. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that test the keyboard using these steps -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Keyboard test.

If the test comes as "pass", try re-installing the keyboard driver -

1) In Windows, search for and open Device Manager.
2) Double-click Keyboards.
3) Right click on the keyboard drivers and click on uninstall.
4) Restart the computer. 

You may also refer to this document - HP Notebook PCs - Keyboard Troubleshooting (Windows) 

Let me know how that goes. 

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Have a great day!