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‎03-28-2024 12:51 PM

HP Recommended
Operating System: Microsoft Windows 11

sometimes when I boot cold the mouse is not obeyed If I restart it is. Do I have a buss problem?

Category:
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1 REPLY 1

‎03-31-2024 04:43 AM

HP Recommended

Hi @2jimbob,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with the mouse or touchpad on your Laptop.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time it was working fine?

- Were there any changes made to your PC/laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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