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‎06-06-2022 11:47 AM

HP Recommended
Product: HP Spectre x360 - 15-df0002na
Operating System: Microsoft Windows 10 (64-bit)

My laptop was returned from flextronics after having a new main board and windows install. I sent the mains charger with the laptop, but they have not returned the charger. Complained to technical support on 1st June, nothing heard.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-07-2022 10:49 AM

HP Recommended

@miclyn1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand the repair service failed to return your laptop charger, however, the HP support team can get this issue sorted.  

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-07-2022 10:49 AM

HP Recommended

@miclyn1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand the repair service failed to return your laptop charger, however, the HP support team can get this issue sorted.  

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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