-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Here's the Service Manual:
Pages 27-30 for "how to". The laptop only supports SATA type M.2 disks
The Crucial you ask about is a SATA M.2 2280 and will obviously fit and very likely work, but you are best off ordering the actual HP part if possible.
512-MB, M2, SATA-3, supporting TLC 814224-001
But, HP Partsurfer does not have it. Likely to be a Sandisk or a Samsung disk like this:
Post back with any more questions.
If this is "the Answer" please click "Accept as Solution" to help others find it.
HP Recommended
Here's the Service Manual:
Pages 27-30 for "how to". The laptop only supports SATA type M.2 disks
The Crucial you ask about is a SATA M.2 2280 and will obviously fit and very likely work, but you are best off ordering the actual HP part if possible.
512-MB, M2, SATA-3, supporting TLC 814224-001
But, HP Partsurfer does not have it. Likely to be a Sandisk or a Samsung disk like this:
Post back with any more questions.
If this is "the Answer" please click "Accept as Solution" to help others find it.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community