ssd not being found when seting up windows 11 and the Intel rapid storage drivers dont work

[neelix2025]

i changed the motherboard because the original one stopped working now it dont show the ssd at instillation and i have tried the Intel rapid storage driver and it still dont work

[Max3Aj]

@neelix2025, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
When changing the motherboard in an HP Notebook like the HP 17-bs061st, and Windows 11 installation doesn't detect the SSD, it’s often related to SATA controller settings or missing drivers. Here’s a step-by-step guide to resolve this issue:

✅ Step 1: Check BIOS Settings (AHCI vs Intel RST)

1. Power on the laptop and immediately press F10 to enter BIOS.
2. Navigate to System Configuration > SATA Device Mode.
3. Check whether it's set to:
   • Intel RST or
   • AHCI
4. If set to Intel RST:
   • Try switching to AHCI, save changes, and boot from the Windows installer again.
5. If already on AHCI:
   • Try switching to Intel RST, save, and retry installation with the correct Intel RST driver.

⚠️ Note: Some replacement motherboards default to RST, while others come with AHCI—Windows installer won’t see the drive unless the correct mode is set.

✅ Step 2: Load the Correct Intel RST Driver (If Using RST Mode)

1. Go to another PC and download the Intel RST VMD driver compatible with Intel 6th/7th/8th Gen platforms (depends on your CPU and new board).
2. Extract it to a USB drive.
3. During Windows installation:
   • When no drive is detected, click Load Driver.
   • Navigate to your USB and select the iaStorAC.inf or similar.

✅ Step 3: Is Your SSD NVMe or SATA?

1. Check if your SSD is:
   • SATA (2.5") or
   • NVMe (M.2 PCIe)
2. If it’s NVMe, and you're using a newer motherboard, some NVMe drives need Windows 10/11 native NVMe drivers, or the BIOS must recognize the drive as bootable.
3. Some HP BIOS versions don’t support booting from certain NVMe SSDs without an updated BIOS.

✅ Step 4: Test Drive Visibility in BIOS

1. Boot into BIOS again (press F10).
2. Under Storage > Device Configuration, check if the SSD is listed.
3. If it’s not listed at all, you may have:
   • A loose connection
   • An incompatible SSD
   • A damaged SSD
   • Or a BIOS issue

🔄 Optional: Reset BIOS to Defaults

If you’re unsure about BIOS settings, it may help to:

1. Enter BIOS.
2. Choose Restore Defaults (F9) > Save & Exit.
3. Reboot and recheck SATA mode + Windows installation.

💡 If All Else Fails

If the SSD still doesn't show after:

• Switching between AHCI and RST,
• Loading proper drivers, and
• Verifying the SSD works in another machine,

Then your replacement motherboard may not support that specific SSD, especially if it came from a different model.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support