support.hp.com 403 Forbidden

[RSerV]

Your site has been down for a long time. How can I update my [Personal Information Removed] driver?

[Echo_Lake]

@RSerV

Thank you for posting on HP Support Community.

Don't worry! We are in your corner.

• Have you tried different Internet browser such as Google Chrome, Internet Explorer or Microsoft Edge?

Click here: HP 17.3 inch Laptop PC 17-cp0000 (2Q7W9AV) Software and drivers for HP 17.3 inch Laptop PC 17-cp0000 to download driver for your computer. Note: try to use different browser in order to access driver page. 
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[RSerV]

I was only able to access this web address from my mobile phone using Chrome.

Opera, Vivaldi, Firefox, Microsoft Edge on the computer and on the phone are unable to open this page. There is always a mistake

403 Forbidden
nginx / 1.14.2
On the computer, corporate policy does not allow to me install different browsers than Firefox, Microsoft Edge.
The browsers on my phone (mobile and wifi data transfer) and computer are not connected to their accounts, so their settings are different.

Your site simply doesn't open in my country, or it only runs on Chrome.

[Echo_Lake]

@RSerV

Thank you for posting back.

Have you tried accessing the link on a different computer or personal laptop?

It seems like due to corporate restriction the website is not working on your work network. Also, as you've confirmed website works from phone that confirms website is working fine. 

Keep me posted for further assistance.

[RSerV]

I tried to do it from my own phone, home computer and corporate computer. I can only access the page from the Chrome browser.

[Echo_Lake]

@RSerV

It seems like HP server is down, please try after 24hrs and let me know. 

Meanwhile, try this:

1. Close all open windows and web browser page.
2. Tap windows icon, in search bar. Type Internet options
3. In internet options. Select the Advanced tab.
4. In the Reset Internet Explorer Settings dialog box, select Reset.
5. In the box, are you sure you want to reset all Internet Explorer settings?, select Reset.
   This should do the trick. 

Thank you for remaining patient.

[RSerV]

I took the action advised. It didn't help.

[Echo_Lake]

@RSerV

Thank you for posting back.
 

I appreciate your efforts to try and resolve the issue. If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a nice day ahead.

[RSerV]

Only after installing the chrome browser were we able to download the driver installation package. No other browser has access to your site. What can it be called? Not a fair game in favor of an evil corporation? I am very disappointed.