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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- the exact model of the laptop

Create an account on the HP Community to personalize your profile and ask a question
09-03-2023 09:33 AM
hello, how can i check the exact model of my laptop. Is my model zbook 15 g1 or zbook 15 g2? I can't get this information on stickers or programs. Can you please tell me how much RAM I can put in it.
09-03-2023 09:53 AM
Hi:
Enter the notebook's serial number in the search window at the link below and it should provide the model generation of your notebook.
09-04-2023 08:23 AM
Please, give me more details about the location and this information because I can't find it either.
https://partsurfer.hp.com/partsurfer?searchtext=CND5022VSS
Serial Number : CND5022VSS
Product Number : F0U60EA
09-04-2023 08:57 AM
When you enter the product number in the search window, it reports that the PC is a plain HP ZBook 15 Mobile Workstation, so it is not a G2.
Here are the specs:
HP ZBook 15 Mobile Workstation Product Specifications | HP® Customer Support
Here is the link to the user guides support page:
HP ZBook 15 Mobile Workstation - Setup and User Guides | HP® Support