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HP Recommended
HP ProBook 640 G4 Notebook PC
Microsoft Windows 11

built-in keyboard not working... trying to update/ reinstall keyboard driver but always receive error message: the installation of this device is forbidden by system policy.. exhausted all resources online and all failed.. please help

1 REPLY 1
HP Recommended

"the installation of this device is forbidden by system policy"

 

That would indicate to me that you are trying to make driver changes on a laptop managed by a System Administrator who has created a system policy to deny driver changes or device  installation. 

 

That requires access to the system registry editor.

 

 

Reinstall the operating system if you are allowed to.



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