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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- there was a pink single line on my screen

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07-07-2022 11:58 PM
my laptop screened a pink thin line. This is the device specification
Device name LAPTOP-RBGICOLH
Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz
Installed RAM 8.00 GB (7.81 GB usable)
Device ID 9F5FDE21-CB01-48FD-8BFE-82BB837B86FC
Product ID 00327-36254-25080-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
07-12-2022 10:13 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- Could you please share the picture of the display screen?
Keep me posted!
ECHO_LAKE
I am an HP Employee