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‎04-02-2024 11:26 AM

HP Recommended
Product: HP Spectre x360 13.5 inch 2-in-1 Laptop PC 14-ef0000 (3Y833AV)
Operating System: Microsoft Windows 11

My Touchpad in the laptop is not functioning. From "System Setting - Bluetooth", I cannot see the setting available to turn on the touchpad.

 

From "Device Manager", the Synaptics TPFHID is up-to-date but is hidden. Also it is mentioned in device status: Currently, this hardware device is not connected to the computer. (Code 45) 

 

I have restarted the laptop few times without success. It only works with the mouse attached.

 

What needs to be done to recover the touchpad for usage?

Category:
1 REPLY 1

‎04-03-2024 02:59 AM

HP Recommended

I reinstalled an older driver for the touchpad, and that fixed it.

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