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05-10-2025 10:48 AM
Product: HP ENVY x360 Laptop - 15-ed0007na
Operating System: Microsoft Windows 11
Hello the touch pad on my hp envy laptop is not working. I cannot see the pointer on my laptop when i move my finger around the rectangular touchpad. It was working perfectly well yesterday and i have not dropped or damaged the laptop between yesterday and today. Acccording to this website all my drivers are up to date. Can anyone suggest a solution ? i dont know if i accidently switched it off. If i did switch it off how do i switch it on again ?
Its very difficult to use the laptop without the touchpad to mover the pointer around the screen
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