tpn-i119 replace hard disk

[Gcolace]

Hi,

i have a notebook HP tpn-i119 S/N [edit] and i have a proble with HD because at start up i read "inaccessible boot device".

I disassembly and i find a SSD-HD but i'm not able to find its spare parts: have you any suggest?

In alternative, can i use another type of HD not SSD?

Thanks for regards

Giuseppe Coalce

[Paul_Tikkanen]

Hi:

The model number you posted is not the model number of your notebook.

Please use this guide for how to find the product number/model number of your notebook.

https://support.hp.com/it-it/document/c00219498

[Gcolace]

Hi,

thanks for your reply.

I found another information:

PRODUCT NUMBER: N2J17EA#ABZ

SERIAL NUMBER: 5CG5285J12

is this correct?

Thanks for regard

Giuseppe Colace

[Paul_Tikkanen · Accepted solution]

You're very welcome, Giuseppe.

Here is the link to the specs for your notebook according to the product number you posted.

https://support.hp.com/us-en/document/c04760004

Below is the link to the user guides page for your notebook.

https://support.hp.com/us-en/product/hp-14-ac000-notebook-pc-series/7771392/manuals

It has a 32 GB eMMC drive, and the part number for that is listed in chapter 3 of the service manual on the above user guides section.

eMMC Drive Kit, 32 GB (HP Notebook models only), includes:   HP part # 822381-001
Drive bracket
eMMC drive

I think the best place to find this assembly would be on eBay, since the part is not orderable from HP.

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=3AAC108D1C274D69922581531E56048E&SearchIn=P...

See if you can find a seller that will ship the part to Italy.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=822381-001&_sacat=0&_sop=15

[Gcolace]

Hi Paul,

thanks for your helpful answer. It's perfect.

Giuseppe

[Paul_Tikkanen]

Anytime, Giuseppe.

Glad to have been of assistance.

Paul