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‎09-23-2022 08:50 AM

HP Recommended

i have a usb c dock g5 that i want to connect with my hp 15 laptop using windows 11. problem is hooking up 2 monitors as the usbc/usbss port does not recognize or will not detect when plugged in. Is there some type of adapter i can buy?

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1 REPLY 1

‎09-23-2022 12:12 PM

HP Recommended

The USB-C port is data only so it carries no video signal. A simple dock with a passthrough video system will not work. You need a special kind of dock with DisplayLink hardware to support external video. 

 

https://www.amazon.ca/Docking-Station-MOKiN-Charging-Ethernet/dp/B09WQPGTR2/ref=sr_1_1_sspa?crid=1AM...

 

These kind of docks cost a bit more than simple ones because they have a chip inside that creates a video signal for a USB connection. Works on USB-C or USB 3. 

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