trying to find correct laptop charger / battery

[Rose115]

Hi,

I have a HP Pavilion g6-1223sa Notebook PC - windows 7

The laptop is no longer turning on, I think the battery is worn out. Could you recommend where I can find the correct laptop charger and perhaps a suitable new battery.

The battery I’ve currently got is a HP MU06 Long Life Notebook Battery. But I was recommend by a sales agent to get the KIO4 Notebook battery. When I looked on the compatibility list I couldn’t find my notebook on there.

I do not know what laptop charger goes with this either. I was recommended either a 45W or 65W smart AC adapter. Will this work?

Any help/ links would be very much appreciated.

Thank you,
Rose

[KrazyToad]

@Rose115

Welcome to HP Support Community

I would like to help

This Notebook uses a 65 W Ac Adapter as per the Product Specs https://support.hp.com/ie-en/document/c03017289

You could try checking on HP Part Store

Else you can also contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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