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‎05-04-2019 09:12 AM - last edited on ‎05-04-2019 09:33 AM by Retired

HP Recommended
Product: HP NOTEBOOK 17-p121wm
Operating System: Microsoft Windows 10 (64-bit)

product number M2C00UA

[serial number removed]

 

3 REPLIES 3

‎05-04-2019 10:10 AM

HP Recommended

Hi,

The service manual mentions 8GB max, but I believe you can install 16GB of DDR3L 1600MHz RAM (2x8GB)

There are two slots and your PC came with one 4GB module. You can purchase from your preferred brand.

Example:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-17-p121wm#MEMORYFilters

On page 54 of service manual you can see the steps to upgrade RAM

http://h10032.www1.hp.com/ctg/Manual/c04777516

 

You could also upgrade the 2.5" HDD to a 2.5" SSD which would give an extra boost to everyday performance.

 

Hope it helps,

David

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Please click on accept as solution if answered your question

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‎05-11-2019 10:03 PM

HP Recommended

After I installed the RAM, I get a blue screen error message and my laptop keeps restarting.

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‎05-12-2019 03:27 AM

HP Recommended

Hi,

What RAM did you purchase?

If you leave only one stick what happens?

Are you using the new module together with old module?

 

Let me know,

David

 

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