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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 14-cf2000 Laptop PC (552L9AV)
Microsoft Windows 11

ive searched hp driver update and my laptop isn't listed. i couldnt find anything for trying to update the ram. i have a 4gb now. i would like to upgrade to a 16gb if possible. 

1 REPLY 1
HP Recommended

The 64 GB eMMC flash storage drive cannot be upgraded, nor can another drive be installed to be used as a boot drive.

 

Notebooks with the Intel Celeron N4120 processors have one memory slot.

 

You can replace the 4 GB memory chip with an 8 GB memory chip.

 

Intel indicates the maximum memory the processor can support is 8 GB.

 

Intel® Celeron® Processor N4120

 

You can try a 16 GB memory chip in the empty slot, but be sure you can return it if it doesn't work.

 

Below is the link to the service manual:

 

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

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