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‎03-07-2019 01:37 PM

HP Recommended
Product: HP Pavilion dm1 notebook
Operating System: Microsoft Windows 7 (64-bit)

I'm trying to upgrade to windows 10 and its telling me that the intel graphics card is not compatible. Is there a fix for this or an update or anything I can do to upgrade? I haven't used this computer in a very long time and it's like brand new.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2019 02:57 PM

HP Recommended

Hi, @Brennie61 

 

I agree with Hufer's recommendation to just go with it.

 

I have much older notebooks with Intel 950 and x3100 Intel graphics running W10 just fine.

 

If W10 doesn't install the HD 3000 graphics driver, manually install the W8 Intel graphics driver from your notebook's support page.

 

If you need help with that, let me know.

View solution in original post

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14 REPLIES 14

‎03-07-2019 01:43 PM

HP Recommended

Several versions of the dm1 with a couple different Intel video options so tell us the complete model number. Very likely there is a workaround that will let you run Windows 10. 

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‎03-07-2019 02:00 PM - edited ‎03-07-2019 02:06 PM

HP Recommended

It's a 4050us Entertainment PC  product #A0X24UA

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‎03-07-2019 02:11 PM

HP Recommended

It is Intel HD3000 which officially is not supposed to work with Windows 10 but I have at least one laptop with that video running Windows 10 happily with all functions working. 

 

You may have to install a Windows 7 or 8 driver in Windows 10.

 

@Paul_Tikkanen  ?

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‎03-07-2019 02:24 PM

HP Recommended

How do I find out which one i have? On my computer it says Intel inside Core i3

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‎03-07-2019 02:52 PM

HP Recommended

That is the processor. The video is Intel HD 3000. Are you able to install Windows 10? I would just push through despite any warnings and let it install. 

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‎03-07-2019 02:57 PM

HP Recommended

Hi, @Brennie61 

 

I agree with Hufer's recommendation to just go with it.

 

I have much older notebooks with Intel 950 and x3100 Intel graphics running W10 just fine.

 

If W10 doesn't install the HD 3000 graphics driver, manually install the W8 Intel graphics driver from your notebook's support page.

 

If you need help with that, let me know.

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‎03-08-2019 01:42 PM

HP Recommended

Thank you both! I did do the part 1 upgrade I still need to upgrade to win 10 pro and my display is working fine. I do have another problem though it will not let me install any apps it says I have to contact the administrator and I am the administrator this is driving me crazy I have tried everything I know and I still can't fix it. Any suggestions?

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‎03-08-2019 01:49 PM

HP Recommended

store apps or regular apps?

 

https://windowsreport.com/you-can-only-install-microsoft-store-apps/

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‎03-08-2019 01:51 PM

HP Recommended

Sorry for the confusion I meant programs not apps.

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