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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- trying to upgrade to win 10

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03-07-2019 01:37 PM
I'm trying to upgrade to windows 10 and its telling me that the intel graphics card is not compatible. Is there a fix for this or an update or anything I can do to upgrade? I haven't used this computer in a very long time and it's like brand new.
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Accepted Solutions
03-07-2019 02:57 PM
Hi, @Brennie61
I agree with Hufer's recommendation to just go with it.
I have much older notebooks with Intel 950 and x3100 Intel graphics running W10 just fine.
If W10 doesn't install the HD 3000 graphics driver, manually install the W8 Intel graphics driver from your notebook's support page.
If you need help with that, let me know.
03-07-2019 02:11 PM
It is Intel HD3000 which officially is not supposed to work with Windows 10 but I have at least one laptop with that video running Windows 10 happily with all functions working.
You may have to install a Windows 7 or 8 driver in Windows 10.
03-07-2019 02:57 PM
Hi, @Brennie61
I agree with Hufer's recommendation to just go with it.
I have much older notebooks with Intel 950 and x3100 Intel graphics running W10 just fine.
If W10 doesn't install the HD 3000 graphics driver, manually install the W8 Intel graphics driver from your notebook's support page.
If you need help with that, let me know.
03-08-2019 01:42 PM
Thank you both! I did do the part 1 upgrade I still need to upgrade to win 10 pro and my display is working fine. I do have another problem though it will not let me install any apps it says I have to contact the administrator and I am the administrator this is driving me crazy I have tried everything I know and I still can't fix it. Any suggestions?