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‎07-16-2024 01:24 PM

HP Recommended
Product: HP ProBook 440 14 inch G9 Notebook PC IDS Base Model

Good day Community

 

I have a HP ProBook 440 14 inch G9 Notebook PC IDS Base Model, I have tried a number of different chargers on it and currently I am getting a Xiaomi 120w charger to charge it while its off. the problem is that it will charge a minute stop and repeat. Lower watt chargers just show a blinking white light.

 

Is there a factor other than watt that needs to be considered? Or is my C port damaged(hardware/software)

 

Thank you in advance

Category:
1 REPLY 1

‎07-16-2024 03:38 PM

HP Recommended
@ChristySmit wrote:

I am getting a Xiaomi 120w charger to charge it while its off. 

@ChristySmit 

 

Please use the charger which comes with your machine OR use HP USB-C charger. Third party chargers are NOT compatible with your machine, they can NOT communicate.

 

Regards.

BH
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