unable to get extended warranty linked to laptop

[christophar1]

I have been trying for 3 months to get the extended warranty I purchased directly from HP attached to my laptop. I have tried chat three times and called different HP 800 numbers three times. All attempts have failed. Of course, I get the assurance someone will get back with me, and this will be resolved in x days, but it never is.

[praveen196]

@christophar1 Welcome to HP Community!

I understand that you would like to purchase an extended warranty for your laptop.

Do not worry. I will help you in this regard.

Please click the below link to contact our HP care pack. They will help you.

https://store.hp.com/in-en/default/carepackfinder#laptops-carepacks-tab

Or  You can contact our phone support. They will help.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[christophar1]

I have already purchased the extended warranty, back in October 2019 directly from HP.com. The problem is it does not show up when I check the warranty status on my laptop. I don't need 2 warranties, just someone from HP to properly link the one I have already paid for to my HP laptop

[praveen196]

@christophar1 

I understand your concerns.

After purchasing the extended warranty. You have to update.

Do not worry. Please contact our phone support. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Have a nice day!!