unknown missing system driver

[Carpenter0318]

i have an HP Notebook HP 15-af100 PC series thats missing a system driver. im unsure which driver is missing so i thought id reinstall all device drivers but im having trouble finding the drivers to download. does anyone know where i can find this devices recovery drivers? i dont think HP has them on file any more. support has been discontinued for this device. i have Windows 10 64 bit OS. a link or web address would be greatly appreciated. thanks

[banhien]

@Carpenter0318 

Please use

           https://support.hp.com/my-en/drivers/hp-15-af100-notebook-pc-series/8543365

Which contains drivers for Windows 8 and 10.

Regards.

[Carpenter0318]

i qent to HP support and downloads and thier scan didnt find the system driver im missing. thats why im wanting to go ahead and reinstall all device drivers to insure i get the right one. im not sure which system driver it is so im unsure of the driver i need.do you happen to know a link to download that gives me the devices entire drivers downloads? thats what im looking for and what i feel is my best option. thanks

[Paul_Tikkanen]

@Carpenter0318 

Post the hardware ID(s) for any devices that need drivers, and I will post the links to the drivers you need.

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

It's an AMD platform so it probably needs the AMD chipset driver which HP does not include on any of the consumer class notebook's support pages.

If this driver doesn't resolve the problem, then I will need the hardware ID.

Select the W10 64-bit chipset driver, first one on the list under the W10 64-bit section.

970 Drivers (amd.com)

[Carpenter0318]

I finally got all the drivers installed but I have just one driver that wouldn't start so I rolled it back and it's running now. That was just one of problems. I have corrupted files too. I did the sfc/scannow and that fixes it for a couple days then I have to rerun the scan and fix it again. I'm in the process of rebooting with an iso file to see if that corrects the problem. It's a clean install and I'm not keeping any files so that should help too. I'll redownload and install everything again. I think I might have a handle on things. Thanks for your help. I really appreciate it a lot.