upgrade SSD and mouse pointer problem

FT505001 · ‎01-29-2019

1. I bought samsung ssd 970 evo and installed it to my laptop, after that I use samsung migration to copy the OS. the problem is why after using samsung migration my SSD is EFI while HDD is UEFI? I think this is the problem why i can't change boot order.

2. why my mouse pointer always moves itlself to the up right corner screen ?

erico · ‎01-29-2019

What is the product name or product number of your notebook?

You have not identified it properly enough for us to see its hardware configuration as delivered.

Look at the bottom of the notebook amongst the tiny letters for the ProdID.

The ProdID. is the same as the product number.

Kindly post it in your next response.

Was your notebook delivered with a legacy hard disk?

Samsung Migration sometimes does have issues.

EFI is the label of a partition where UEFI boot files are stored.

Why didn't you use the recovery flash drive that you should have created by now to put a fresh copy of Windows 10 on the new SSD?

I am not an HP Employee.
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For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number

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