-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Its specs
https://support.hp.com/au-en/document/c06458596
It already has 256 GB PCIe® NVMe™ M.2 SSD. You've got 2 options
(a) Replace 256GB with a larger (capacity) M.2 NVMe SSD using
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
https://www.crucial.com/products/ssd/crucial-p2-ssd
https://www.crucial.com/products/ssd/crucial-p5-ssd
Or similar from reputable vendors.
One example
https://www.crucial.com/ssd/p5/ct1000p5ssd8/ct18134504
(b) Add 2.5" SATA HDD/SSD to your machine using
https://www.crucial.com/products/ssd/crucial-mx500-ssd
https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/860evo/
Or similar from reputable vendors.
One example
https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct16253454
but you need to buy Hard drive connector/cable part # L56871-001 which is N/A
https://partsurfer.hp.com/Search.aspx?searchText=L56871-001
You have to use part # and search in your country.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Answer (1 of 3): Yes, you can replace the Optane memory with a M.2 NVMe SSD or a M.2 SATA SSD but it's better to contact support centre in your region and inquire. Steps- 1. Open Intel Optane Memory application or Intel Rapid Storage Technology application, then Click on Intel Optane, then Clic...
860 EVO delivers 2.5-inch, M.2, mSATA form factors and capacities ranging from 250GB to 4TB. Download 860 EVO firmware, driver, and more.
HP Recommended
Its specs
https://support.hp.com/au-en/document/c06458596
It already has 256 GB PCIe® NVMe™ M.2 SSD. You've got 2 options
(a) Replace 256GB with a larger (capacity) M.2 NVMe SSD using
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
https://www.crucial.com/products/ssd/crucial-p2-ssd
https://www.crucial.com/products/ssd/crucial-p5-ssd
Or similar from reputable vendors.
One example
https://www.crucial.com/ssd/p5/ct1000p5ssd8/ct18134504
(b) Add 2.5" SATA HDD/SSD to your machine using
https://www.crucial.com/products/ssd/crucial-mx500-ssd
https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/860evo/
Or similar from reputable vendors.
One example
https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct16253454
but you need to buy Hard drive connector/cable part # L56871-001 which is N/A
https://partsurfer.hp.com/Search.aspx?searchText=L56871-001
You have to use part # and search in your country.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Answer (1 of 3): Yes, you can replace the Optane memory with a M.2 NVMe SSD or a M.2 SATA SSD but it's better to contact support centre in your region and inquire. Steps- 1. Open Intel Optane Memory application or Intel Rapid Storage Technology application, then Click on Intel Optane, then Clic...
860 EVO delivers 2.5-inch, M.2, mSATA form factors and capacities ranging from 250GB to 4TB. Download 860 EVO firmware, driver, and more.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community