• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-03-2021 06:26 AM

HP Recommended
Product: hp 15-bs166tu
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my laptop ram from 4gb to 12GB or 16 GB , which one is suitable for my laptop? My original Ram is  4gb Ram 1Rx16 PC4-2400T-SC0-11

Can I upgrade with 8GB in other slot. so total would be 12 gb?

Can you please share any site link from where I can buy which match my requirement 

ram.JPG

 

Thanks 

Gagan

1 REPLY 1

‎03-03-2021 07:16 AM

HP Recommended

Hi:

 

Your notebook has two memory slots and each slot can take an 8 GB memory module.

 

You can add an 8 GB memory module in the empty slot and have 12 GB of memory in total.

 

This would be a compatible 8 GB memory chip...

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial IN

 

Below is the link to the service manual.  The memory upgrade info can be found in chapter 1.

 

h10032.www1.hp.com/ctg/Manual/c05493257.pdf

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.