• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-29-2024 07:39 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q879AV)
Operating System: Microsoft Windows 11

Need upgrade of memory from 16GB LPDDR4 SDRAM to 32GB.

Where do I find support/service (and costs) close to my location in Stockholm/Sweden?

Or otherwise instructions to do it myself?

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2024 08:26 AM

HP Recommended

LPDDR memory is an integral part of the motherboard and cannot be upgraded.

 

Your notebook has the most memory offered in the model series.

 

Motherboards came configured with either 8 GB or 16 GB of onboard memory.

 

Below is the link to the service manual:

 

Maintenance and Service Guide (hp.com)

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-29-2024 08:26 AM

HP Recommended

LPDDR memory is an integral part of the motherboard and cannot be upgraded.

 

Your notebook has the most memory offered in the model series.

 

Motherboards came configured with either 8 GB or 16 GB of onboard memory.

 

Below is the link to the service manual:

 

Maintenance and Service Guide (hp.com)

Was this reply helpful? Yes No

‎06-01-2024 04:53 AM

HP Recommended

Hi, tanks for your information 

/Jan 

Was this reply helpful? Yes No

‎06-01-2024 06:21 AM

HP Recommended

You're very welcome, Jan.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.