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HP Recommended
Hp x360
Microsoft Windows 10 (64-bit)

Hi,

 

I recently bought the above laptop secondhand and upgraded from Win10 Home to Win10Enterprise. I could not find anything about this laptop's upgrade options. It currently has a Toshiba M2 2280 256gb SSD and 8gb RAM. Ideally, I would like to additionally add another SSD ( Samsung SSD 840 EVO 500GB that I already own) and additional 4gb RM - bringing it to total approx 750 GB storage and 12 gb ram

 

I only came across http://h10032.www1.hp.com/ctg/Manual/c04763031 which is not for my exact model and looks quite different (I think mine should be c06038610) - the references to model numbers in this manual are for 15m-bxxxx while mine is a 15m-cxxxx.

 

Would be great if someone can answer my questions and would be even better if someone can link me to a service manual for my laptop.

 

Also, pressing Fn + F1/2/3....12 buttons is not having any effect - I would like to be able to turn up the volume, contrast, etc.

 

Thanks for your responses!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Welcome to the HP Support Community @MarcLee 

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c06140010

 

HP ENVY x360 - 15m-cn0011dx Product Specifications:

 

https://support.hp.com/us-en/product/hp-envy-15m-cn0000-x360-convertible-pc/20270297/model/21837076/...

 

REO

View solution in original post

2 REPLIES 2
HP Recommended

Welcome to the HP Support Community @MarcLee 

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c06140010

 

HP ENVY x360 - 15m-cn0011dx Product Specifications:

 

https://support.hp.com/us-en/product/hp-envy-15m-cn0000-x360-convertible-pc/20270297/model/21837076/...

 

REO

HP Recommended

Thanks for that! So looks like my laptop only takes one storage unit (SSD) and it DOES take two RAM modules - so 4+8gb should be possible

 

Also, I found that the Fn key works differently - you don't need to press the Fn key. E.g. if I Want volume turned up then I can just press F8 without the Fn key. If I want to actually press say F8 as a function key then I need to press Fn+F8 - interesting but fine. This can be changed in the BIOS by pressing F10 as soon as you start the computer.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.