-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- upgrade ram laptop hp 17 by4061nr

Create an account on the HP Community to personalize your profile and ask a question
01-09-2023 07:59 AM
Hi:
Unfortunately, HP has not kept up with the service manuals and only has the one for the older model series with the Intel 8th Gen core processors available.
HP 17 Laptop PC Maintenance and Service Guide
According to chapter 1 of that manual, your notebook can support 2 x 8 GB of memory.
You can do this to confirm how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
The Crucial memory report for the model indicates it can support up to 2 x 32 GB of memory,
HP - Compaq HP 17-by4061nr | Memory RAM & SSD Upgrades | Crucial.com