upgrade to 16GB DDR4

[J-g-7]

I have a HP Laptop 17-by3017cy (Serial number: [personal information removed]) I have 8 GB DDR4-2666 MHz RAM (1 x 8 GB) Transfer rates up to 2666 MT/s. 1 x 8 GB.    Can I replace it with 16GB DDR4-2666MHz RAM (1x16 GB)?????

Kind Regards

J-G-7

[Paul_Tikkanen · Accepted solution]

Hi:

HP only has the service manual for the older model series available and according to that manual the max memory is 2 x 8 GB.

HP 17-by3000 Laptop PC series - Setup and User Guides | HP® Support

I wouldn't replace the 8 GB chip.

Just install the 16 GB chip in the empty slot and have 24 GB of memory.

According to the Crucial memory report, the notebook can support up to 2 x 32 GB of memory.

HP - Compaq HP 17-BY3017CY | Memory RAM & SSD Upgrades | Crucial.com

You can also run this command to see what Windows indicates:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[J-g-7]

Hi Paul

Thank you I ran the cmd command and my HP laptop  17-by3017cy  Product id:1Y8W8UA has max capacity of 32 GB    maxcapacityEx  33554432    \     1,048,576  = 32 GB. 

I tried to find my model on the support page, went to pdf manual HP 17 Laptop PC - Maintenance and Service Guide but didn't see it. 

I have a Processor Intel® Core™ i3-1005G1 (1.2 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 4 MB L3 cache, 2 cores)   From the Processor family10th Generation Intel® Core™ i3 processor.   

My RAM is  8 GB DDR4-2666 MHz RAM (1 x 8 GB) Transfer rates up to 2666 MT/s. 1 x 8 GB

I purchased my in 2019..................

i'm not really sure if I have 2 slot's and only have 1 slot with 8 GB,  slot 2 is empty????????

Buy 2  2 x16GB DDR4-2666 MHz or buy 1  1x32GB DDR4-2666MHz

I find out when I get apart....

Thank You Again

Kind Regards

John  <J-G-7>

[Paul_Tikkanen]

You're very welcome. 

I posted the link to your notebook's user guides page in my first reply, which has the maintenance and service guide.

Your notebook has two memory slots and you can install 2 x 16 GB of memory in your notebook.