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‎07-07-2020 02:26 AM

HP Recommended
Product: HP DB 1069AU
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my laptop from HDD to SDD and want RAM upgrade to 8 GB

Please guide which SSD and RAM to Buy.

ALSO if i upgrade to SSD and Higher RAM do my warranty will continue 

 

I have purchased LAptop 3-4 days ago

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-09-2020 02:50 PM

HP Recommended

@Ravi_JMP,

 

I reviewed your post and I understand that you want to upgrade the RAM and the SSD on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Your computer supports up to 16GB RAM and you can also install an SSD on your computer. HP doesn’t recommend upgrading or downgrading the hardware components on the computer however, this should not affect your warranty unless there is no physical damage.

 

Refer to the below service guide for complete information.

 

http://h10032.www1.hp.com/ctg/Manual/c06245081

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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7 REPLIES 7

‎07-09-2020 02:50 PM

HP Recommended

@Ravi_JMP,

 

I reviewed your post and I understand that you want to upgrade the RAM and the SSD on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Your computer supports up to 16GB RAM and you can also install an SSD on your computer. HP doesn’t recommend upgrading or downgrading the hardware components on the computer however, this should not affect your warranty unless there is no physical damage.

 

Refer to the below service guide for complete information.

 

http://h10032.www1.hp.com/ctg/Manual/c06245081

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎07-10-2020 01:45 AM

HP Recommended

Hi Thanks for the reply

 

do also guide me which type of SSD i.e  M.2 SATA or M.2 NVme

 

Also do let me know what is the frequency of RAM and specification

Was this reply helpful? Yes No

‎07-10-2020 04:44 PM

HP Recommended

@Ravi_JMP

Thank you for posting back. 

 

Your computer supports M.2, SATA-3, solid-state drives and you can go for 256 GB drive. 

 

Keep me posted!

 

 

ECHO_LAKE
I am an HP Employee

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‎07-11-2020 11:25 PM

HP Recommended

Hi can you confirm me that it will support nvme m.2 ssd, as per laptop socket it has 5 pin m type.

 

I am attaching pic of the same. Also confirm can I make ssd drive as boot drive.

Screenshot_20200710-224235_Amazon.jpg

Screenshot_20200710-224245_Amazon.jpg

 

 

Tags (1)
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‎07-12-2020 12:56 PM

HP Recommended

@Ravi_JMP,

 

Your computer doesn't support the NVMe drive. You can install an M.2 SATA 3 drive.

 

Cheers!

The_Fossette
I am an HP Employee

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‎07-12-2020 01:16 PM

HP Recommended

Hi I am attaching a reply I got from one of the person that it supports both the firm factor i.e is sata and nvme. I am reallly confused now. 

 

Please help. As per service manual it states that it will support both the form factor. 

 

Please suggest me Good m2 ssd drive.

Screenshot_20200713-004130_Edge.jpg

 urgent help

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‎07-14-2020 04:25 PM - edited ‎07-14-2020 04:27 PM

HP Recommended

@Ravi_JMP

Thank you for posting back. 

 

To get the answer to this question, you could change the configuration at your own discretion based on your requirements. 

 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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