-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- upgrades for Ram, Video card, CPU, Video Ram Hard Drive opti...

Create an account on the HP Community to personalize your profile and ask a question
09-10-2020 04:00 PM
Some of the so called experts say the Ram and video card are soldered in. Not true the Manual shows the process for changing Ram, as well AS EVERY COMPONENT. The hard drive is also removable. not sure about the CPU and NVIDIA Geforce. please let me know. it says its not customer accessible. that just means to not void waranty i have to have an Autherized HP repairman. and He or She can do it. please let me know. i have an appointment in a few days at Waco Texas Best Buy to have them look at it. just wanted a head start at shopping for the best options.
09-13-2020 09:18 AM
I reviewed your post and I understand that you want to upgrade the RAM, CPU, Video card, and the hard drive on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
The maximum RAM supported on your computer is 16GB and I see that already have 16GB RAM on the computer. CPU and the graphics card are not upgradable and not recommend by HP. However, if you wish you can try it at your own risk.
You can install up to 2 TB SSD on the computer.
Refer to the below service guide for your computer for detailed information.
http://h10032.www1.hp.com/ctg/Manual/c06422405
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee