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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- upgrading ram

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08-10-2020 04:58 PM
@smaranjit Welcome to HP Community!
I understand that you would like to upgrade the ram and storage.
I have checked the manual ( page number 1,2).
(HP does not recommend upgrades as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed in HP articles are purely for your ease, though the decision to upgrade will be at your own discretion)
Your product support Dual storage configuration
256 GB, PCIe, solid-state drive + 1 TB hard drive
128 GB, SATA-3, TLC, solid-state drive + 1 TB hard drive
Memory:
Two SODIMM slots, non-accessible/non-upgradeable DDR4-2400 dual channel support Supports up to 16 GB maximum system memory in the following conƭgurations
● 16 GB (8 GB × 2)
● 12 GB (8 GB × 1 + 4 GB × 1)
● 8 GB (8 GB × 1 or 4 GB × 2)
● 4 GB (4 GB × 1)
Graphics :
Hybrid graphics NVIDIA® GeForce® MX250 with up to 2048 MB of dedicated GDDR5 video memory (Core i7 processor)
NVIDIA GeForce MX130 with up to 2048 MB of dedicated GDDR5 video memory (Core i5/i3 processors)
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or alternatively, Contact HP for setting up an order/service via phone support
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
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