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P4H23EA#ABV
Microsoft Windows 10 (64-bit)

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2 REPLIES 2
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Hi:

 

The only suggestion I can offer would be this...

 

Run 'msconfig', go to 'boot' tab, clicked 'advanced options', and untick 'maximum memory'.

 

After the restart shows the correct amount of usable memory.

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That is by default unchecked

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