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‎12-23-2020 01:40 AM

HP Recommended
Product: HP Pavilion 15-N010TX
Operating System: Microsoft Windows 10 (64-bit)

hello Team,

i have followed steps mentioned in this site, but still usb 3.0 is not working,
after re install 3.0 option is not visible, I have manully update then getting below errorusb3.JPGerror.JPG

OS : win 10

please let me how to resolve this issue

1 REPLY 1

‎12-30-2020 03:45 PM

HP Recommended

@LSD1607

 

I reviewed your post and I understand that the USB port on the computer is not working.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the chipset driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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