usb c charging hp envy x360

[AAlloo]

Hi all!

iam trying to figure out if my laptop could be charged via USB C. So far my search results have been inconclusive.

HP ENVY x360 13-ay0001nd

product id 3AO43E#ABH

Thanks in advance,

Aalloo

[The_Fossette]

@AAlloo,

I reviewed your post and I understand that you want to know whether you can charge the battery on your computer using the USB C port on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

The USB C port on your computer doesn’t support charging the battery or supplying power to the computer.

Refer to the below service guide for your computer for more information.

http://h10032.www1.hp.com/ctg/Manual/c06618429

I hope that answers your question and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[AAlloo]

Thank you for your answer and reference to the service manual!

According to the manual the envy x 360 support's usb c charging. (in contrast to your answer: it doesnt support usb charging).

Please see page 6 section 3 "Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery." and page 77 section "input power"

However I cannot determine to which models of the HP envy x360 the manual refers.

[The_Fossette]

@AAlloo,

As per the specifications of your computer, the USB C port on the device is not a thunderbolt port and it doesn't support charging the battery.

Refer to the below link for specifications.

https://support.hp.com/us-en/product/hp-envy-13-ay0000-x360-convertible-laptop-pc-series/32552483/mo...

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[AAlloo]

Thank you for your answer!

But also in these spec's it is suggested that i can charge via USB.

Please see External ports:" 1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery)"

can i just plug my laptop in a socket with USB Cable?

[The_Fossette]

@AAlloo,

Yes, you can charge external devices like phones, power banks, etc.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[AAlloo]

thank you for your time, insights and answers!

[The_Fossette · Accepted solution]

@AAlloo,

You're welcome!

If any other questions arise, please feel free to write back to me.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Scottyeo]

So, basically, you, as a helpful HP employee are saying, "go find the answer yourself" and let me know if you cannot find it.  Unbelievable

[Scottyeo]

Still trying to see if my computer can be charge-supplemented with the USB-c (or one of them).  HP ENVY Laptop 15-ep0035cl  bought from Costco.  Thanks in advance for your help.