• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp spectre x360 15-df1010na
Microsoft Windows 10 (64-bit)

I have hp spectre x360 15-df1010na laptop. It has usb c port which supports power delivery. Can I use any 75W pd charger to charge the laptop through usb c or do I need to use hp specific usb c charger? Is there any recommended?

 

Also I cannot connect any usb 3.0 external hard drives through a usb c hub on this laptop without using a pd charger in the hub but I can connect the same usb hard drives (2 off) through a usb 3.0 hub. Why usb c is not able to power the external hard drives while usb 3.0 can?

1 REPLY 1
HP Recommended

@hassan241
Thank you for posting on the HP Support Community.

 

HP recommends using the parts which shipped with the computer, HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.


And, also a powered hub uses mains power, it can give every device connected to it the maximum voltage that USB allows. So, not only can it run more devices than an unpowered hub, it can do so at full power, without any drops in performance.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

 

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.