video card driver update

[Neets18]

I am told that I  need to update my "video card driver".  I have an older Notebook that does not appear to be support by HP any longer and am not very computer savvy.  Any advice?

[BeemerBiker]

I looked at the software support for your system and you have an IDT audio chip

I assume you are running windows 10 and not 7 or 8

Try the following IDT drive from a windows 10 system

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

however, if the audio is working OK then I see no need to fix things that are not broken.

[Paul_Tikkanen]

Hi, @Neets18 

Unfortunately, there are no updated video drivers for such an old notebook from HP.

If you are running W7, W8.1 or W10 on it, you can try manually updating the Intel graphics driver to the last version Intel released for the Intel HD 4000 graphics adapter.

First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

Next, download and save the latest Intel HD graphics driver 64-bit ZIP file from the link below:

Intel® Graphics Driver for Windows* [15.33]

Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.

To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.

Go to the device manager, click to expand the Display Adapters device manager category

Click on the Intel HD graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the 'Browse my computer for drivers' option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk and browse to the unzipped graphics driver folder>Graphics>igdlh64 (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.

Click on the Intel HD audio device listed there.   Click on the driver tab.  Click on Update driver.

Select the Browse my computer for driver software option and browse to the unzipped Intel graphics driver main folder.

Make sure that the Include subfolders box is checked, and the driver will install.

Then restart the PC.