vt-x not not available when virtualization turned on in BIOS

[Yehudit1]

HP Pavillion gaming 16.1 with i7-10750h, Windows 10 Home.

With virtualization turned on in BIOS, VT-x is not available in the Intel instruction set (CPU-z and Intel Processor Identification Utility).

With virtualization turned off in BIOS, VT-x is available in the Intel instruction set (CPU-z and Intel Processor Identification Utility).

How can I turn both virtualization and VT-x on at the same time ???

[erico]

It would help if you provide the Product name or the Product number for you notebook.

HP does not manufacture any 16" notebooks.

From the Intel i7-10750h processor web page  and my own knowledge, VT-x is virtualization. They are one and the same

Intel® Virtualization Technology (VT-x)

"With virtualization turned on in BIOS, VT-x is not available in the Intel instruction set (CPU-z and Intel Processor Identification Utility).

With virtualization turned off in BIOS, VT-x is available in the Intel instruction set (CPU-z and Intel Processor Identification Utility)."

That does not actually make sense to me. 

Turn on  VT-x in the BIOS  and install VirtualBox to verify that it works.

Don't worry about the CPU-Z and processor identification utility. Virtualization will either work or it won't.

[Yehudit1]

Here is the product ID:

HP Pavilion Gaming Laptop - 16-a0010nj

[Yehudit1]

It doesn't make sense to me either. unless there is a bug in the BIOS

[Yehudit1]

Trying to get VirtualBox to run is what led me to this problem.  It given an error that VT-x is not available.

When I turned of virtualization in BIOS, there was no VT-x issue, but VirtualBox said virtualization was turned off.

Thus, my previous comment.  Probably a bug in the BIOS.  

[erico]

Yours is definitely the first 16" notebook I have ever heard of.

You may be right about the BIOS having a bug in this case.

I suggest checking the VirtualBox forum  to see if others have run into the same issue and perhaps found a workaround.