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- warranty mismatch

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07-07-2025 05:59 AM
I purchased a laptop in month of may and found that warranty is already expired so i raised the complain about it and the case no. is generated , informing that the warranty will be updated in 3- 5 working days but till date the warranty shown on the site is not updated and few days back i got an email that the case is closed now
07-08-2025 12:11 PM
Hi @Nirmalmange
Welcome to the HP Support Community! We're here to help you get back up and running.
Not to worry I'll do everything I can to help get this sorted for you.
I need some information to assist you better.
I'm sending you a private message to guide you on the next steps.
To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.
If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.
Take care and have a great day!
Regards,
Hawks_Eye