wd_black sn850x nvme

[Emi_062007]

Hello, I had bad luck. The installed battery damaged the original intel SSD. I bought a new battery as well as a new WD Black SN850X NVMe M2. I have problems by installing Windows 11. I see the SSD in the BIOS, but Windows Installation program doesn't detect the SSD. I shall provide a driver. I downloaded the driver program and copied on the USB stick for the Windows installation. It doesn't work.  The SSD is devided into 2 parts with 250 GB and with 750 GB. I did it with an USB adapter at a other laptop. What esle can I do or can you send my the driver file? Thanks Emelie

[banhien]

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@Emi_062007 wrote:

Hello, I had bad luck. The installed battery damaged the original intel SSD.

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@Emi_062007 

What is your machine ? Probably its old Intel SSD also has a physical second drive therefore you need more work to be able to install on a single physical drive. Because the machine ONLY has a single drive now (No Optane) therefor you have to disable Optane from BIOS before machine know it only has SINGLE drive.

        https://www.intel.com/content/www/us/en/support/articles/000024626/memory-and-storage/intel-optane-m...

Hope this helps.

Regards.

[Emi_062007]

Hello, I have a OMEN by HP Laptop 16-b0085ng (4N8U5EA). Unfortunately, I have no option to disable Optane.

Anyway, thanks for your information.  BR Emelie

[tk_srq · Accepted solution]

@Emi_062007,

Since your notebook came with an Intel Core 11th gen processor, you need to supply Intel RST storage controller drivers to the Windows installer so that it'll detect the storage drive to install Windows on.

You may not have properly disabled Optane before replacing it with a new WD NVMe SSD, but it was detected in the BIOS when you tried to install Windows. 

I suggest that you copy IRST drivers to the Windows installation usb drive and see if you can install Windows on the new SSD.

See the thread below and follow the detailed steps for the Windows installation.

Solved: Re: install - HP Support Community - 9227092

[Emi_062007]

Thank you very much. This driver worked. The laptop is back to work. Great. Thanks again