• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-12-2019 11:12 AM

HP Recommended
Product: HP ENVY Laptop 17m-ce0xxx
Operating System: Microsoft Windows 10 (64-bit)

webcam switch not working

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2019 02:10 PM

HP Recommended

@OZONE001
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • What are the troubleshooting steps you have tried so far?
  • When was the last time it worked fine?
  • Did you check the webcam is listed in Device Manager?

I have a few troubleshooting steps we could try to fix the issue:  Click here Webcam Troubleshooting (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-16-2019 02:10 PM

HP Recommended

@OZONE001
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • What are the troubleshooting steps you have tried so far?
  • When was the last time it worked fine?
  • Did you check the webcam is listed in Device Manager?

I have a few troubleshooting steps we could try to fix the issue:  Click here Webcam Troubleshooting (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.