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‎03-12-2021 05:09 PM

HP Recommended
Product: Pavilion 7265ngw
Operating System: Microsoft Windows 10 (64-bit)

What are the specs of this pc? i cant find them ANYWHERE. i need to upgrade the ram cards and the hdd because this thing is pathetic. it should never have come with such a crappy deathtrap of a hdd. i got most of the information from CMD but even it doesn't know if the ram cards are ddr3 or ddr4 or anything else. all i know is that the speed is 2400 and they are SODIMM. 

4 REPLIES 4

‎03-12-2021 08:51 PM

HP Recommended

@KorbelI 

 

What is it ? I can't find it anywhere, are you sure it is an HP machine ?  HP says it is an invalid machine.

 

          https://partsurfer.hp.com/Search.aspx?searchText=7265ngw

 

Please use the following way to find out the model/product of your machine


                 https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎03-12-2021 09:04 PM

HP Recommended

so i found a spec sheet but not sure how accurate it is. it says the memory is 12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB) but CMD says it has SODIMM in it. so what do i actually need to replace it with? 

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‎03-12-2021 09:04 PM

HP Recommended

it had better be an HP. it has the HP logo on it and my friend bought it directly from HP it has HP software everywhere. 

hp says its a

HP Pavilion Power - 15-cb045wm

when i put the serial number into the website. the case says the model is Pavilion 7265ngw tho so idk. 

 

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‎03-12-2021 09:21 PM

HP Recommended

@KorbelI 

 

It specs

 

            https://support.hp.com/au-en/document/c05567143

 

It is HP Official specs which says it has  12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB) unless someone opened it then added or removed RAM

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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