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‎08-31-2023 12:59 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D120AV)
Operating System: Microsoft Windows 11

Hi All, i have a HP 15s laptop with a usb-c port that seems to be USELESS.....

i have tried before to use it as a display port using a usb-c to vga adaptor and being unsuccessful, i was advised by HP it does not support video out. 
 so now, i have tried plugging in my Epson V39 scanner using a usb-c to usb adaptor and it still DOESNT work?????

i also have a 500g SSD in an external drive using a usb-c to usb-c cable and whilst the "Blue Light" illuminates on the enclosure, i cannot see the drive....
is there something i need to check or enable?? 

any help or thoughts gratefully received..
Regs Wayne

Category:
2 REPLIES 2

‎08-31-2023 01:10 AM

HP Recommended

@Crewzar 

 

Not all USB-C ports are the same. The USB-C to USB-C external drive should work because your machine has (1) USB 3.1 Gen 1 Type-C port (supports data transfer).

 

You may need the firmware of your external USB-C drive.

 

Regards.

BH
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‎09-03-2023 04:17 PM

HP Recommended

Hi Banhien, thanks for the responce.
so is that all i can use this port for (Data Transfer)???
ideally i would like to run an Epson V39 scanner from this port.. 

Regs W

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