-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: what is the max RAM capacity of HP Pavilion 15-n038sx

Create an account on the HP Community to personalize your profile and ask a question
11-02-2019 02:56 PM - edited 11-02-2019 02:57 PM
Hi @HussainMohd
Your computer has max capacity to 16GB I leave you here next information
Two SODIMM memory module slots, non-customer-accessible/non-upgradable
Supports up to 16-GB of system memory
also I leave you here information for MEMORY RAM specs
Description Spare part number
8-MB, DDR4-2400, 1.2-V 862398-855
4-MB, DDR4-2400, 1.2-V 862397-855
2-MB, DDR4-2400, 1.2-V 864271-855
I hope to help you to solve your issue
Click the KUDOS thumb;
11-05-2019 08:47 AM - edited 11-05-2019 09:09 AM
Hi!, @HussainMohd :
Your Notebook, is … https://support.hp.com/us-en/product/HP-Pavilion-15-n000-Notebook-PC-series/5401225/model/6614085?ju...
The Generic Guide of Maintenance and Service, is … http://h10032.www1.hp.com/ctg/Manual/c04439615
- Use memory module ...
- Part No: 691740-001
- Description: 4GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
- Rohs: COMPLY_2.07
- Part No: 693374-001
- Description: 8GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
- Rohs: COMPLY_2.07
You can install maximum module, of 12Gb. as ...
● 12288 MB (8192 MB x 1+ 4096 MB x 1)
● 8192 MB (8192 MB×1 or 4096 MB×2; not supported on computer models equipped with a 32-bit operating system)
The recognized Brand's are ... Crucial (by Micron), Kingston, SKhynix, ADATA, Elpida, Samsung.
Note : If needed you verify amount of Memory of your notebook, from … https://support.hp.com/us-en/document/c00820047
Please click on thumbs to thank.
Click accept as a solution if you answered your question.
11-05-2019 08:48 AM
slots cannot be changed it because it is added to your MOBO, just RAM can be up gradable, if this solve your doubts, please mark as solution accepted
Regards!
Click the KUDOS thumb;
11-05-2019 09:11 AM - edited 11-07-2019 07:27 AM
Hi!, @HussainMohd :
Your notebook have specification's … https://support.hp.com/in-en/document/c04026663
Verify in your notebook, with … https://support.hp.com/us-en/document/c00820047
Form the Maintenance Guide what i link in previous post, have ...
Note : If use more amount of Memory is under your risk and responsability.
Please click on thumbs to thank.
Click accept as a solution if you answered your question.
11-07-2019 07:08 AM
Hi @HussainMohd
All these people talking. I do not really understand what they are saying.
Max RAM for your machine is 16GB of DDR3L 1600MHz (2x8GB) even if service manual mentions 12GB.
You can purchase from your preferred brand
Example:
https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-15-n038sx#MEMORYFilters
On page 47 of service manual you can see the steps to replace the RAM
http://h10032.www1.hp.com/ctg/Manual/c04439615
You should also consider replacing the 2.5" Hard Drive with a 2.5" SSD such as the Crucial MX500 or similar which would give a great boost to everyday performance of the PC.
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question