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- what is the meaning of failure id

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01-03-2019 10:38 AM
Notebook failed the hardware diagnostics. I got the following failure ID:
GUU15F-8609G3-MFPX6J-61E503
what does this mean? is my PC toast?
Solved! Go to Solution.
Accepted Solutions
01-03-2019 10:49 AM
Hi:
Just the hard drive is toast.
The code you received, Hard Disk 1 Full Test Failure, means that the hard drive has failed, needs to be replaced and the operating system reinstalled.
Consult the maintenance and service guide for your specific model Pavilion for the hard drive R & R procedure.
After you replace the hard drive, you can reinstall W10 for free as follows...
To reinstall W10...Use the Media Creation Tool. Make the 64 bit installation media.
https://www.microsoft.com/en-us/software-download/windows10
You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, if your PC is not working.
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.
Here are the steps to create the W10 USB flash drive installer...
- Select Download tool now, and select Run.
- If you agree to the license terms, select Accept.
- On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.
- Select which media you want to use:
- USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.
You can also save the W10 ISO file instead of making the bootable USB flash drive installer, and burn it to a DVD using the tool I zipped up and attached below if you would rather use a DVD to reinstall W10.
Then you can reinstall the drivers and available software from the PC's support page.
01-03-2019 10:49 AM
Hi:
Just the hard drive is toast.
The code you received, Hard Disk 1 Full Test Failure, means that the hard drive has failed, needs to be replaced and the operating system reinstalled.
Consult the maintenance and service guide for your specific model Pavilion for the hard drive R & R procedure.
After you replace the hard drive, you can reinstall W10 for free as follows...
To reinstall W10...Use the Media Creation Tool. Make the 64 bit installation media.
https://www.microsoft.com/en-us/software-download/windows10
You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, if your PC is not working.
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.
Here are the steps to create the W10 USB flash drive installer...
- Select Download tool now, and select Run.
- If you agree to the license terms, select Accept.
- On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.
- Select which media you want to use:
- USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.
You can also save the W10 ISO file instead of making the bootable USB flash drive installer, and burn it to a DVD using the tool I zipped up and attached below if you would rather use a DVD to reinstall W10.
Then you can reinstall the drivers and available software from the PC's support page.