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Hello @mkantor1226
Sorry to hear that you are having problems ... I would like to help you.
(1) Battery
HP spare part number:
924960-855 | 4-cell, 43-Wh, 2.52-Ah, Li-ion battery (includes cable, battery tape, and thermal shielding material) |
--->>> Maintenance and Service Guide
Page 32 Chapter 5 Removal and replacement procedures
(2) Where to buy ?
HP Partsurfer or HP Parts Store: ( Parts possibly not available )
https://parts.hp.com/hppartsIGSO/Search_Results.aspx
or
Search on aftermarket ( ebay, aliexpress, newegg, amazon, ... ) and catch genuine or compatible part.
Please pay attention to HP spare part number and specification !
Good luck
Kind regards
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