• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP MS Windows 7 laptop - 15-xxxx
Microsoft Windows 7 (64-bit)

Where can I find the windows 10 Product Key for my HP laptop I have moved and can't find my disc.  This is my sisters laptop and am trying to help her.  MS Windows 7 laptop - 15-xxxx;   Serial number: CND532138D; Model 15-af113cl (Energy Star);   Product number:  NOT83UA#ABA

1 REPLY 1
HP Recommended

The notebook came with W10, not W7 according to the parts list.

 

HP PartSurfer

 

821227-001DPK, WIN 10 HOME STD

 

The product key is encrypted in your notebooks BIOS.

 

You don't need the product key to reinstall W10.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.