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Message 1 of 9
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where can i get a replacement battery for my HP Envy 13 ?

HP Recommended
HP Envy 13
Microsoft Windows 10 (64-bit)

can you suggest where i can get a replacement battery and cost please for my HP Envy 13.  i am a Guernsey resident.  i also need someone to replace it for me.

thanks.

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Message 2 of 9
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Hi,

 

Please provide the exact model or product number of the PC for further help. Here is link to HP support page showing how to find it:

 

https://support.hp.com/my-en/document/c00033108

 

Let me know,

David

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M/N: 13-d053sa

P/N: N9Q81EA#ABU

 

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Hi,

 

This is the battery your need:

 

3-cell, 45-Wh, 3.83-Ah, Li-ion battery          part number 816238-850

 

I see it is not available in HP parts store in the UK, however you can purchase from these official HP parts resellers:

 

https://shop.procurrieurope.com/Search/816238-850

 

https://it.eetgroup.com/i/816238-850-HP-Inc.-Battery-3-Cells-45Wh-3.83Ah

 

https://www.convena.com/en-gb/816238-850_hp-batt-3c-45wh-383ah-li-vr03045

 

or you can perform a search with part number to find elsewhere:

 

Example:

 

https://www.ebay.co.uk/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=816238-850&_sacat=0

 

 

On page 28 you can see the steps to replace the battery. It is not so complex and I will explain below. However, if you do not to wish to replace yourself, I would bring to local computer technician to have the job done (bring the battery with you).

So basically what you need to do is remove bottom cover (page 26 of service manual) and remove and replace battery (page 28).

 

http://h10032.www1.hp.com/ctg/Manual/c04996189

 

You can also take a look at these videos which can help with fix ( click on base enclosure and battery in list on left)

 

http://h20574.www2.hp.com/results.htm?SID=7771341&MEID=43D6ECEE-16B2-4D6C-8D37-22214010F45D

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

 

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Excellent help.  thank you

 

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Your welcome.

 

All the best,

David

 

Please click on accept as solution if solved your problem to make it easier for other to find.

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Thanks, this help was great with clear and concise instructions.  I changed my battery in about 30mins and it's just charging to full power.  I had to get a replacement original HP battery from a company called PSA Parts ltd as the companies listed didn't have the required battery in stock.  PSA delivered in less than one week and the battery was brand new with a manufacturing date of 2019.  The cost of the replacement battery was £117, which seemed reasonable.

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Correction, i am in London. The model is hp envy laptop 13-ad0xx

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I used a company called PSA Parts and they are based in London.  They delivered via DHL in less than a week and they supply original HP batteries.  The website is psaparts.co.uk

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