06-30-2018 02:01 AM
can you suggest where i can get a replacement battery and cost please for my HP Envy 13. i am a Guernsey resident. i also need someone to replace it for me.
07-02-2018 07:17 AM
This is the battery your need:
3-cell, 45-Wh, 3.83-Ah, Li-ion battery part number 816238-850
I see it is not available in HP parts store in the UK, however you can purchase from these official HP parts resellers:
or you can perform a search with part number to find elsewhere:
On page 28 you can see the steps to replace the battery. It is not so complex and I will explain below. However, if you do not to wish to replace yourself, I would bring to local computer technician to have the job done (bring the battery with you).
So basically what you need to do is remove bottom cover (page 26 of service manual) and remove and replace battery (page 28).
You can also take a look at these videos which can help with fix ( click on base enclosure and battery in list on left)
Let me know if you need further help,
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12-02-2019 12:33 PM
Thanks, this help was great with clear and concise instructions. I changed my battery in about 30mins and it's just charging to full power. I had to get a replacement original HP battery from a company called PSA Parts ltd as the companies listed didn't have the required battery in stock. PSA delivered in less than one week and the battery was brand new with a manufacturing date of 2019. The cost of the replacement battery was £117, which seemed reasonable.