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‎03-28-2020 12:54 PM

HP Recommended
Product: pavilion entertainment dv4
Operating System: Microsoft Windows 10 (64-bit)

I need to find the number on my battery of my hp pavilion entertainment dv4 laptop.  There are so many numbers that I don't know which one is correct.  one tag has BATT SPS-482186-003.  There is another tag with CT: 6 ABYK B3 SM WN N35. Those two are on tags.  printed on the battery is SERIES HSTNN-UB72.  I bought this computer from a family member and I didn't get any of the information or a manual.  It came with Vista OS system but upgraded to windows 10 if that makes any difference, which it shouldn't but just in case . . .   Can any one help me?  Thanks VRM1

1 REPLY 1

‎03-28-2020 01:11 PM

HP Recommended

Hello @VRM1,

 

The spare part number you'll need is the 482186-003 you mentioned.

 

You can find parts through the HP Parts Store. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. If you go on the HP Parts Store, you'll also find a link to find HP authorized parts partners. You may be able to find the part online through third-parties. This is usually the most common method.

 

Hope that helps.

 

Please Accept as Solution if this answered your question.

I used to be an HP Expert. I no longer participate in this community.
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