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‎01-10-2020 07:27 AM - edited ‎01-10-2020 08:18 AM

HP Recommended
Product: HP ENVY x360 - 13t-y000 CTO
Operating System: Microsoft Windows 10 (64-bit)

Product name : HP ENVY x360 - 13t-y000 CTO 

product number : W8Q19AV

 

Currently i hold  two 8gb memory on 2 slots so total 16gb and i need to upgrade 32gb . i want to know whether my laptop will accept 32gb RAM . 

1 REPLY 1

‎01-10-2020 07:56 AM

HP Recommended

Hi:

 

The memory your notebook has is an integral part of the motherboard, and cannot be upgraded.

 

http://h10032.www1.hp.com/ctg/Manual/c05310058

 

Your notebook came configured with the maximum supported amount of memory.  See chapter 1 of the above service manual.

 

If you look at chapter 5 of the manual, you will find no procedure to remove or replace the memory.

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