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‎06-10-2024 11:38 AM

HP Recommended
Operating System: Microsoft Windows 11

why HP Laptop 15s-fq5112TU windows11 version23H2 does not have driver updates like many other models in HP?

Category:
1 REPLY 1

‎06-13-2024 06:06 AM

HP Recommended

Hi @Likhith91,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Your HP Laptop 15s-fq5112TU running Windows 11 version 23H2 may not be receiving driver updates for several reasons. Here are some possible explanations and steps you can take to address the issue:

 

1. Compatibility and Testing

Driver updates are released after thorough testing to ensure compatibility and stability. If there are no critical updates needed for your specific model, HP might not release new drivers frequently.

2. Windows Update

Windows 11 itself provides many drivers through Windows Update. Ensure that your system is fully updated by checking Windows Update.

  1. Open Settings: Press Win + I.
  2. Go to Windows Update: Click on "Windows Update" in the sidebar.
  3. Check for updates: Click "Check for updates" and install any available updates.

3. HP Support Assistant

Ensure that you are using the HP Support Assistant to check for updates. This tool can provide drivers and firmware updates directly from HP.

  1. Download and Install HP Support Assistant: If you don't have it installed, download it from the HP Support Assistant page.
  2. Run HP Support Assistant: Open the application and check for updates.

4. Manual Driver Download

If automatic updates are not available, you can manually download drivers from the HP website.

  1. Visit the HP Support Website: Go to HP Customer Support - Software and Driver Downloads.
  2. Enter your model number: Type "15s-fq5112TU" and select your product from the list.
  3. Select your operating system: Choose Windows 11 version 23H2.
  4. Download drivers: Download and install the latest drivers available for your device.

5. Check Device Manager for Issues

Sometimes Device Manager can provide more insight into driver issues.

  1. Open Device Manager: Press Win + X and select "Device Manager."
  2. Look for any devices with a warning sign: These may need driver updates.
  3. Update drivers from Device Manager: Right-click on the device and select "Update driver."

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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