• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-18-2019 01:08 PM

HP Recommended
Product: hp-ay103dx
Operating System: Microsoft Windows 10 (64-bit)

i am only able to connect to 2.4 GHz WiFi and there is no 5ghz option im assuming this is because my WiFi card does not support it so is there a WiFi card out there compatible with my laptop that i can use to get 5ghz and if possible Bluetooth as well?

3 REPLIES 3

‎11-18-2019 01:28 PM

HP Recommended

Hi:

 

Yes, there is one card you can upgrade to, and that is this one...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
HP part # L17365-005.

 

This card works with only one antenna cable like your current wifi adapter does.

The only place I have been able to find this model is on eBay.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

Was this reply helpful? Yes No

‎11-20-2019 04:35 PM

HP Recommended

Will this allow me to use 5 GHz Network? If so I'll purchase it right now, or is this only give me Bluetooth and 2.4ghz wifi?

Was this reply helpful? Yes No

‎11-20-2019 04:38 PM

HP Recommended

Yes it will work on both the 5.0 and 2.4 GHz wifi bands.

 

With an AC router on the 5.0 GHz wifi band, the card will have a maximum throughput of 433 MBPS.

 

With a dual band wireless N router on the 5.0 GHz wifi band, the card will have a maximum throughput of 150 MBPS.

 

On the 2.4 GHz wifi band, the card will have a maximum throughput of 72 MBPS.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.